Because of the complexity of our student database we sometimes have trouble working out whether your email address is registered correctly with us. Sorry about that; please try the following to help:

• If you are a student at University of Bristol and your email address is appearing as that of a guest's, please contact us immediately at bristolsu@bristol.ac.uk, so that we can get it sorted for you.

• If you are not a student but you'd like to create an account to order tickets, and your email address is appearing as that of a student's, then please contact us at bristolsu@bristol.ac.uk so that we can update your record.

For any other website issues, email us at bristolsu@bristol.ac.uk.

To reset your password, visit this link.

If you're still having problems, email us at bristolsu@bristol.ac.uk and our team will be happy to help.

If your account is locked, there may be a configuration issue with the UnionCloud system.

Email bristolsu@bristol.ac.uk, and we'll try and get it resolved for you as quickly as possible.

Just to check, have you been to the login page and tried signing in there?

If you've already tried that and are still having no luck...

• if you've forgotten your password, you can reset your password here
• it might be your account is locked for some reason - email bristolsu@bristol.ac.uk so we can figure it out for you.
• or, it might be that you've not registered yet, which you can do on this registration screen.

If none of that helps with your enquiry, email bristolsu@bristol.ac.uk and we will get back to you as soon as we can.

Fire your questions to bristolsu@bristol.ac.uk - just please be aware we get a lot of enquiries, and might take a little while to come back to you.

Yep, sorry we're so nosy.

Contact us at bristolsu@bristol.ac.uk and we'll get back to you. Just please be aware we get a lot of enquiries, and might take a little while to respond.

Thanks!